Later in the weekend and into Monday, fraudulent e-mails also were received by First Federal customers and
non-customers offering $50 for an on-line survey. The e-mail requested that the customer go to a certain on-line link, complete a few questions, and enter name and card information, including PIN.

Both of these communications are scams.

Rest assured, there was no breach to First Federal’s customer database. Using purchased lists, criminals use text and e-mail scams like these to plague banks large and small across the nation. They operate with one goal: to secure your most sensitive personal information, including your account numbers, your credit or debit card numbers, social security number, and more.

If you gave out the number to your debit card or credit card:  Immediately contact the bank that issued the card.  Fast action can get the card frozen, protecting your account from unauthorized access.

Do not allow yourself to be tricked. While First Federal – like most banks – uses e-mail and other electronic channels to reach out to customers, we will never ask you for sensitive personal or account information. That is your best tip-off to a fraudulent message. Always delete questionable messages immediately. And, of course, if you ever suspect that you have received a fraudulent message from First Federal, please call us directly. We are here to help you, our valued customers.